GSA Contract Management

Post-award contract activity is not independent of the pre-award contracts activity; but its effectiveness is influenced by the decisions leading to contract award. This phase of the contract, which will last through all the option periods, (a mere 20 years) will allow you to reap the benefits of having a Schedule Contract. It is a living document with its own set of techniques, decisions, and knowledge. It is where the rubber hits the road-where orders translate into products, schedules to deliveries, and misunderstandings (they do occur) to resolution.

The goal of good contract management is to ensure that performance meets the objectives of the contract and also in the case of Schedule contracts, in the individual task order. These objectives can be boiled down to three simple things: performance, schedule and price. How well you perform, within the agreed upon schedule and at a price that gives you a fair profit is the key to your success.

Good contract management requires knowledge of the contract terms, business relationships and customer expectations.

In the GSA Multiple Award Schedules, changes in product, price and practice is inherent because it is based on commercial products and services. Keeping your GSA Schedule current with the marketplace in terms of deleting products, adding new ones, monitoring price reductions and changes in business practices is a must if you want to get the full benefit of the Schedule. Making sure that these contract changes are reflected in the GSA electronic catalog (GSA Advantage); in a timely manner, tracking your sales and reporting them to the GSA are necessary details that insure your "good" performance under the Schedule. These things along with maintaining a minimum amount of sales allows you to retain your contract.

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